Wednesday, October 13, 2010

The Value of Great PIT Crews

NASCAR fans know the importance of an experienced, talented and motivated PIT Crew.  It seems that, no matter where you go, quality people have a way of setting the pace as well as the standards.  The same goes for Ranger.  From our very beginnings, building boats of legendary quality has always been a priority.  But, just wishing for a particular outcome doesn’t guarantee the right results.  It takes personal determination, sacrifice and lots of elbow grease.  It also takes big ears and thick skin.  We work hard to be our own worst critics while also listening closely to our family of owners and the sport of fishing as a whole.  After all, even though we enjoy a strong and legendary reputation, we realize that good intentions only go so far and we’re not about to rest on anything – including our laurels.

As part of our never-ending commitment to leadership, innovation, and the continual elevation of the Ranger ownership experience, several years ago we established what we refer to as our own PIT (product improvement) teams.  These employee groups are made up of folks from virtually every area of our plant and have the sole obsession of delivering continuous, measureable improvement for each of our boat series as well as the RangerTrail® trailer division. 

Each PIT team is firm in their dedication to provide a high quality experience for every member of the Ranger Family.  As a result, we don’t wait for a production line challenge to start measuring or monitoring quality.  We stay proactive; actively searching on a daily basis for better ways to do everything.  It’s this deep-seated and personal attention to detail that helps us ensure consistent quality from our innovative processes, designs, equipment and features.  Combined with so many other initiatives, the active involvement of each employee is a major part of our legacy for quality and owner satisfaction. 

Day in and day out, we ask for and receive a lot of feedback from our owners and encourage you to drop us a line anytime.  You can reach us by phone at 1-870-453-2222 or by email at info@rangerboats.com.  We’re truly grateful for the opportunity to build your dream rig and look forward to hearing from you.

Sincerely,

Randy Hopper                                               
President, Ranger Boats